Legal
Terms of Service
Last updated:
1. Scope
These terms apply to quotations, orders and supply of water treatment equipment by Guangzhou HydroWorks Environmental Technology Co., Ltd. Project-specific contracts and Incoterms in the quotation or sales contract take precedence where they differ.
2. Quotations
Quotations are based on the water analysis and site information you provide. If the actual water quality, flow or installation conditions differ, the configuration and price may be revised. Quotations state their validity period; prices exclude duties, taxes and site works unless listed.
3. Orders and payment
An order becomes effective when we confirm it in writing and receive the agreed deposit. Production starts after drawing approval. Payment terms, currency and banking details are stated in the sales contract.
4. Delivery and risk
Lead time is confirmed in the quotation and starts from drawing approval and receipt of deposit. Risk passes according to the agreed Incoterm. Delivery dates are estimates unless expressly guaranteed in the contract.
5. Warranty
Equipment carries a 12–18 month warranty against manufacturing defects, as stated in the quotation. Consumables (cartridges, membranes, resin, UV lamps, chemicals) are excluded. Warranty does not cover damage from incorrect installation, operation outside design conditions, lack of maintenance, or third-party modifications.
6. Installation and commissioning
Unless included in the quotation, installation, commissioning, civil works and utilities are the buyer’s responsibility. We provide manuals, drawings and remote support; on-site service is quoted separately.
7. Intellectual property
Drawings, manuals and technical documents remain our property and are supplied for operating and maintaining the equipment. They may not be reproduced for third-party manufacturing without written consent.
8. Liability and disputes
Our liability is limited to repair, replacement or refund of the defective equipment. We are not liable for indirect or consequential loss. Disputes are governed by the law and arbitration clause stated in the sales contract.
This page is a general template. Have it reviewed by a local legal adviser for your target markets before publishing.